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ISOVIA — Radiopharmaceutical Logistics & Emergency Transport

Radiopharmaceutical Logistics & Emergency Transport

When time matters, logistics becomes part of patient care.

Specialised logistics and advisory partner for radiopharmaceuticals, nuclear medicine and theranostics, based in Bonn — dependable above all when primary transport fails.

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Type A packages labelled to ADR Class 7 containing radioactive material being prepared for transport

NRW · HE · RP

Service area

ADR Class 7

Dangerous goods & radiation protection

6D™

ISOVIA methodology

GPS · ePOD

Unbroken traceability

About ISOVIA

Not a courier service. Part of the supply chain.

We see radiopharmaceutical logistics as an integral part of healthcare delivery: when a preparation fails to arrive on time, under the right conditions and with complete documentation, it is not simply a failed transport — it is a patient examination or treatment put at risk.

Our first market is the North Rhine-Westphalia – Hesse – Rhineland-Palatinate corridor, with a focus on radiopharmacies, PET centres, nuclear medicine departments and the manufacturers that supply them. From here we are building a network step by step into further regions of Germany and neighbouring European markets.

ISOVIA operates according to our own ISOVIA 6D™ methodology – Diagnose, Design, Digitise, Deploy, Demonstrate, Develop – through which we systematically analyse, design, digitise, implement, demonstrate and continuously improve logistics processes for our customers. This methodology underpins our three business divisions: Advisory, Logistics and Intelligence.

We see ourselves as a partner, not an interchangeable service provider — particularly when primary transport fails and fast, competent action determines the success of an examination.

The founder

Portrait of Alain Mugabo, founder and managing partner of ISOVIA

Alain Mugabo

Founder & Managing Partner

A healthcare professional and entrepreneur with experience across nuclear medicine, radiology and healthcare management, combined with an MBA in Healthcare Management. His path — economics, healthcare management, radiology, nuclear medicine — is rare in the logistics industry: ISOVIA understands not only how a package is transported, but what is inside it and what it means clinically.

I founded ISOVIA because radiopharmaceutical logistics requires more than transportation. It requires an understanding of time-critical healthcare operations, regulatory requirements and the consequences of a delivery failure.

Our services

Three service areas that build on one another

Scheduled courier transport for radiopharmaceuticals, emergency and backup logistics as the core of our offering, and logistics and advisory services for manufacturers and larger customers.

01

Radiopharmaceutical Courier

Scheduled and on-demand transport for time-critical, radioactive preparations — documented and compliant with applicable radiation protection and dangerous goods regulations (ADR Class 7), with an unbroken chain of custody from the radiopharmacy to the facility.

  • Fluorine-18 (F-18)
  • Gallium-68 (Ga-68)
  • Technetium-99m (Tc-99m)
  • Lutetium-177 (Lu-177)
  • Iodine-131 (I-131)
  • Other approved materials by arrangement

02

Emergency & Backup Logistics

Our most important service area: dependable coverage when your primary carrier fails or additional capacity is needed at short notice. Time-critical radiopharmaceuticals allow no room for delay.

  • Emergency transport with short response times
  • Short-notice collection
  • Weekend availability
  • Evening and early-morning support
  • Backup in case of primary carrier failure
  • Clearly defined escalation processes

03

Radiopharma Logistics Advisory

For manufacturers, radiopharmacies and university facilities seeking a partner who understands the entire chain from production to hospital — built on our 6D™ methodology.

  • Route planning and fixed delivery routes
  • Transport documentation to ADR and GDP standards
  • Design of handover and collection processes
  • Development of standard operating procedures (SOPs)
  • Operational support and process guidance
  • Coordination of regulatory requirements

From production to patient

  1. Cyclotron / Radiopharmacy
  2. ISOVIA
  3. Hospital / PET Centre
  4. Patient

Emergency & backup

Operational when the primary transport fails.

Talk to us about your specific backup requirements — together we will design a process that takes effect immediately when it matters most.

Discuss backup requirements

Responsibility

Commitment & ethics

Radiopharmaceutical logistics sits where medicine, radiation protection and transport law meet. Responsible conduct is the precondition for it, not an add-on.

Our commitment

Reliability as a core principle
Every transport gets the same care, whatever the hour or the urgency: stable, traceable, safe under pressure.
Investment in digitalisation
GPS tracking, electronic proof of delivery (ePOD) and temperature monitoring run the whole journey: customers see status live, we catch deviations early.
Availability when it matters
No office hours apply here. We are extending cover into evenings, weekends and urgent call-outs, and say plainly where it is not yet continuous.
Partnership-driven growth
We grow as a long-term partner, not a short-term supplier, expanding capacity along the North Rhine-Westphalia – Hesse – Rhineland-Palatinate corridor.
Responsibility to patients
At the end of every transport, someone is waiting for a diagnosis or treatment. We move part of their care, not a package.

Our ethics

Compliance & safety
We work to the Radiation Protection Act (StrlSchG), ADR Class 7 and the rules on documentation, labelling and driver qualification, and claim only certifications we hold.
Integrity and transparency
We are straight with customers, authorities and partners, and report deviations, delays and incidents as they happen.
Confidentiality
Customers, routes, volumes and supply relationships stay confidential – as does every operational and patient-related detail.
Radiation protection and duty of care
Handling radioactive material safely is the core of the job. With qualified experts, we follow defined procedures for collection, transport, handover and incidents.
Responsibility to society
Reliable regional healthcare depends on logistics that hold. Commercial success and responsible conduct reinforce each other when a patient is on the receiving end.
Yellow packages marked UN2915 for radioactive material moving along a conveyor

Background

Some radionuclides have a half-life of only a few hours.

A preparation that does not arrive on time does not simply lose effectiveness — it can make an entire examination or treatment impossible. This is exactly where ISOVIA comes in.

More on nuclear medicine

Tell us what you need to move.

Whether it's a scheduled courier order, an emergency transport, or an enquiry about our backup solutions — we look forward to hearing from you.